What Big Tech Doesn’t Know Big Time

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They don’t talk.

They don’t write.

They don’t really like dealing with each other.

Yet, they need each other in a fundamental, all consuming way.  

We’re talking about Tech and Government, in case there was any question.  

And do you know how we know, how we know this?  

Because this is one of the things we do at How We Manage Stuff.  We have a small policy office on the unfashionable side of Capitol Hill that is led by Sulley, our Policy and PR Director.  From this vantage, Sulley and his staff help Tech leaders understand why they need government and Washington policy-makers appreciate that tech is not quite as frightening as they thought.

So we’ve got a new client – a hapless Tech Giant called T&S – and we’re about to start a new story.  But before we do, Sulley walks down the median of Pennsylvania Avenue to explain what is about to happen.

Cast:

  • Sulley, HWMS Washington Director – Josh LaForce
  • Fan in a car – Jake Minevich 
  • Bicyclist  – Sarah Corbyn Woolf
  • Tour Guide  – Jake Minevich
  • Cop  – Jake Minevich

[19101]

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Following the Trail

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It never ends well.

It really can’t

There is an organization to renew.

There are new tasks, new demands, new technology to install, new procedures to develop.

So what do you get when a tech consulting job ends?  You’re supposed to get a new company, but perhaps all you get is a trail of beans.

The concluding episode in a series on the ins and outs of tech consulting.

Cast:

  • Kit, Director of Consulting – Kit Kuksenok
  • Evelyn, the Business Manager – Margaux Amie 
  • Ida, Friend of Florian   – Debbon Ayer
  • Peter, Friend of Florian  – Ron Bianchi
  • Sonja, BKL Operations Manager  – Debbon Ayer
  • Leena, Niece of Florian and BKL Director – Zoe Anastassiou
  • Victor – Jake Minevich

[18355]

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Delivering the Goods

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It’s not the slides.

It’s not the words.

It’s not the clothes you wear.

This doesn’t determine your success.  Or at least it doesn’t determine it very much.

The bigger issue:  What do your clients know?  And when did the learn it?

In the consulting trip to Hamburg, our team is about to deliver its report.  Lots of ideas.  Lots of implications for the future of the client, Bohne Kaffe Logistiks.

But the report has become public.  Or at least parts of it.

And everyone thinks they know what is in it.   More importantly, they think they know what is in it for them.

The measure of success?  Can they communicate the real message.

Tenth episode in a series on the ins and outs of tech consulting.

Cast:

  • Kit, Director of Consulting – Kit Kuksenok
  • Evelyn, the Business Manager – Margaux Amie 
  • Anna the Intern  – Sarah Corbyn Woolf
  • Rohit from IT  – Noah Masur
  • Florian Bohne, Owner BKL – Josh LaForce
  • Sonja, BKL Operations Manager  – Debbon Ayer

[18350]

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Confront and Advise

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“Complicated”

You don’t talk.  It’s “complicated.”

You don’t act.  It’s “complicated.”

You don’t know what to do.  It’s…

You can see the pattern.

Our consulting at BKL Coffee Logistics has been strained.  This owner had this grad idea to start the job and then vanish to a retreat in the Swiss Alps.  He wanted to keep out of the way, he said.  He wanted to let things take their course.

He may have had a plan.

He may have been improvising.

He may have been frightened.

But today, a brave niece tries to get an honest conversation started.  A niece who has a career that is only vaguely related to coffee.

Ninth episode in a series on the ins and outs of tech consulting.

Cast:

  • Kit, Director of Consulting – Kit Kuksenok
  • Klara, niece of owner of BKL – Sahara Ale 
  • Peter, Friend of Florian  – Ron Bianchi
  • Florian Bohne, Owner BKL – Josh LaForce
  • Ida, Friend of Florian  – Debbon Ayer

[18347]

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Help from our Russian Advisor

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You don’t think about the deals.

Well, most people don’t.

But Victor does, Victor on the Audio Drama How We Manage Stuff.

Victor is always looking for a way to “make the economy more efficient” to improve the return on your investment.  And when he does this, he hears things that are not always well understood.

An introduction to Victor Numerov.

Cast:

  • Victor, from BKL – Jake Minevich

[19901]

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Keeping the Noise Down

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If they wanted the same thing, then the decision would be easy.

But they don’t.

So it isn’t.

Our drama probes the decision making process in this episode.  It uncovers two, maybe three, sharp disagreements.  A split in the family.  An employee with her own agenda.  A consultant trying to do his best and to control the noise of the discussion.

Eighth episode in a series on the ins and outs of tech consulting.

Cast:

  • Evelyn, The Business Manager – Margaux Amie
  • Kit, Director of Consulting – Kit Kuksenok
  • Leena, niece of owner of BKL – Zoe Anastassiou 
  • Rohit from IT – Noah Masur
  • Fritz-Bernard from GCL  – Ron Bianchi
  • Victor, from BKL – Jake Minevich
  • Arndt from Coffee Logistics – Noah Masur
  • Sonja, manager of BKL  – Debbon Ayer
  • Anna the Intern  – Sarah Corbyn Woolf

[18345]

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Preview: Jasmine the Attorney-Advisor

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It’s hubris, of course, but it is more than that.

Self-will plays a role. As does ambition. Plus the complete inability to understand why the rest of the world doesn’t want what you want.

The Tech Giants (and many of the small techies as well) have poor relationships with government institutions and, increasingly, the public at large.

We have a new series in the works, one that tries to understand the human mistakes that have gotten Big Tech to this point.

Our Washington Office has taken a new client, an online retailed called TheGeneralStore, and is working to get the company a more favorable regulatory environment and a better public image.

Jasmine, one of the staff members in our office, explains.

Cast:

  • Jasmine the Attorney-Advisor Sahara Ale

[19903]

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The Fatal Mistake

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When do they make the mistake?

When do they make a decision that limits – radically limits – options?

Our consulting team is working on a project that is only stumbling forward in the best of light.  So what has happened, we ask.  Has someone made a mistake?

Has our team done something wrong?  Has the client chosen the wrong strategy?  Have the managers failed to support the work?  Any one of these might constitute the “Fatal Mistake.”

Seventh episode in a series on the ins and outs of tech consulting.

Cast:

  • Evelyn, The Business Manager – Margaux Amie
  • Kit, Director of Consulting – Kit Kuksenok
  • Florian, owner of BKL – Josh LaForce
  • Rohit from IT – Noah Masur
  • Vinny, the CTO – Geoffrey Grier
  • Victor, from BKL – Jake Minevich
  • Sonja, manager of BKL  – Debbon Ayer
  • Anna the Intern  – Sarah Corbyn Woolf

[18340]

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