Tag Archives: delivering bad news

Saying “No”: How to Talk About Difficult Things (Series I)

hwms.coverart It is so much easier to manage fictional characters than real people.  And for a time, we asked if there were lessons that the fictional world could teach the real one.  Or perhaps it was the other way around. It is not enough to make good technology. You have to talk about it. You have to talk about it when it is good and when it is bad. The first is easy, to a point. The second is hard. How do you tell someone that their ideas are not working, that their plans have failed, that their vision of the world is incorrect? Evelyn and Sully give their lesson on the subject.Facebooktwitterredditpinterestlinkedinmail