It is not enough to make good technology. You have to talk about it. You have to talk about it when it is good and when it is bad. The first is easy, to a point. The second is hard. How do you tell someone that their ideas are not working, that their plans have failed, that their vision of the world is incorrect? Evelyn and Sully give their lesson on the subject.
We all have to bear bad news. It is what we have to do. Tell your box that he is wrong, your neighbor that she is disturbing the piece, your employee that he is fired. How do you do it? How Do you do it other than starting with the horribly awkward “I don’t bring bad news but…” Our cast members Evelyne and Sulley explore this question and propose an answer, an answer that comes following a bit of a skirmish in this new series that is part of “How We Manage Stuff.”