When the Client Leaves the Premises

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 You don’t, and that”s the point.  

We have a company. We have a consulting team. And we believe we have a client, though it would seem that the client is not sure that he would have us. Days after the HWMS team arrived at BKL, it’s owner decided to go hiking in the Swiss Alps. It could be the confidence of a secure leader. It could be a brilliant strategy to get a new perspective on the business. It could also be a poor choice by a misguided manager. We take a moment to get the owner’s point of view as he walks with his friends in the Alps.

A short episode to give us a little insight into the challenges of tech consulting.

Cast:

  • Florian, the Client  – Josh LaForce
  • Ida, Friend of Florian  – Debbon Ayer
  • Max, Friend of Florian – Jake Minevich

[18327]

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Do you Indeed?

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 You don’t, and that”s the point.  

None of know what we are doing when we going into a new organization.  We don’t know the history.  We don’t know the power structure.  Sometimes, we don’t even know the goals.  (And this will lead us to one of the key questions of this series: “Who are Leena and Klara?”)  Occasionally , we don’t even know ourselves. 

Our podcast consulting team has beens starting work in Hamburg.  Anna’s replacing a key staff member and thinking about the future.  Trouble is, she does not know all that the client is thinking and might not know what to do if she did.

Second episode in a series on the ins and outs of tech consulting.

Cast:

  • Kit, Chief Consultant  – Kit Kuksenok
  • Evelyn, The Business Manager – Margaux Amie
  • Anna the intern  – Sarah Corbyn Woolf
  • Dirk, the Tech Guy – Noah Masur
  • Rohit, the Other Tech Guy – Noah Masur
  • Florian, the Client  – Josh LaForce
  • Sonya, the head of operations – Debbon Ayer
  • Vinny, the CTO – Geoffrey Grier

[18325]

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The Beginning is Chaos: Starting to Consult

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How do you begin a consulting job?

In thunder, lightening or in rain?

It is chaotic at the start. You move to new offices, meet new people and start to appreciate new responsibilities. Our podcast has been hired by a German firm – a logistics provider to the coffee industry – to review their software systems and make recommendations. They arrive on site, after a long flight, and quickly discover that they did not fully appreciate the environment in which they would have to work.

First episode in a series on tech consulting.

Cast:

  • Kit, Chief Consultant  – Kit Kuksenok
  • Evelyn, The Business Manager – Margaux Amie
  • Anna the intern  – Sarah Corbyn Woolf
  • Dirk, the Tech Guy – Noah Masur
  • Florian, the Client  – Josh LaForce
  • Sonya, the head of operations – Debbon Ayer

[18320]

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An Invited Commentary

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In an invited commentary, the CEO of Embisivile Frien’ addresses the problem of harassment. It is a general problem that needs to be addressed in the tech industry but it is a specific instance that Madison wishes to discuss.

Cast:

  • Vinny, the CTO  – Geoffrey Grier
  • Maddie the CEO if Embisivle Frien’ – Zoe Anastassiou

[18710]

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A Series on Consulting? As a Podcast?

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The heart of the matter. Do don’t know what it is until you’ve done it. You don’t understand why it is hard, until you’ve done it internationally.

The crack cast of How We Manage Stuff prepares to depart for Germany. At one level, the problem is simple. A small German logistics firm needs some help. It’s a drama of course. But dramas are good at the exposing the heart of the matter. Almost as good as doing it yourself.

Cast:

  • Chuck  – Ron Bianchi
  • Debbon Ayer  – Herself
  • Josh LaForce – Himself
  • Ziggy – Skippy

[18313]

 

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We Read It: The Great Convergence

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Globalization.  It seems to be a term  of another era.  Simpler.  Less chaotic.  Quieter, perhaps.  Civil, if that remains a relevant concept.

In this episode, we return to that idea as part of our recurring series “We Read It So You Don’t Have To.”  Specifically, we look at the role of technology in linking national economies together.  Our intrepid reviewing team considers The Great Convergence by Richard Baldwin.

Cast:

  • Penelope Othmar, Principle of the Lillian Moller Gilbreth School of Disruptive Innovation   –  Debbon Ayer
  • Sulley from PR & Policy  – Josh LaForce

[18420]

 

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You Really Want to Be a Consultant?

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You’ve posted your qualifications, got yourself a business license and are ready to start a new career as an independent tech consultant.  

What makes you think that you will succeed in a field where others have, well, not succeeded?

This fall, we’re going to start a series that follows the crack How We Manage Stuff cast as they undertake an international  consulting job in Northern Germany.  You get a chance to see what works (and what doesn’t) without exposing your own reputation to ridicule.

In this episode, we give you a preview of what the series will bring.

Cast:

  • Evelyne, the Business Manager  – Margaux Amie
  • Kit – Kit Kuksenok

[18312]

 

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Steve Crocker Explains the Internet to You

hwms.coverartIf you spend any time with senior engineers, you get stories.  Stories of Work. Stories of Technology.  Stories of Friendship.  Stories of accomplishment

Often, these stories are far more profound than the tellers intend.  They tell of mastery, of coming of age, of accomplishment, of agreement.

But they also post a serious question.  How do you re-tell these stories without offending all connected with it offending all connected with it, including the original teller.

The crack How We Manage Stuff is tackling this challenge with a story of dedication to technology that involves two Internet pioneers and a locked building on the campus of UCLA.  The first is an occasional series called “Steve Crocker Explains the Internet to You.”

 

Cast:

  • Evelyn the Business Manater – Margaux Amie
  • Rohit from IT – Noah Masur
  • Maddie, the young entrepreneur  – Zoe Anastassiou
  • Mix the Master Scrum Master – Ron Bianchi
  • Sully from Policy – Josh LaForce

[18705]

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