Tag Archives: Noah Masur

How Not to [Suck] at Consulting: Epilogue

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The end.

It’s never quite what you expect.

In part, it’s really a beginning, though the beginning may not include you.

So we get only a hint of how the story will progress.  A family has been reconciled.  One troublesome employee has moved to the competition.  Another is still in the offices.

We have installed a new tech system but the benefits of that system are not obvious.  Not in revenue.  Not yet.

And so the series ends with the consulting team returning to their homes.  the client starting a new life, and How We Manage Stuff ready to progress to a new story.

The last part of our story on technology consulting.

Cast:

  • Kit, Director of Consulting – Kit Kuksenok
  • Evelyn, the Business Manager – Margaux Amie 
  • Anna the Intern – Sarah Corbyn Woolf
  • Arndt, Rohit –  Noah Masur
  • Klara, Florian’s Niece – Sahara Ale
  • Florian Bohne  – Josh LaForce
  • Peter, Fritz-Bernard – Ron Bianchi
  • Sonja Pfeiffer, Ida – Debbon Ayer
  • Vinny – Geoffrey Grier
  • Victor of BKL, Max  – Jake Minevich
  • Leena, Florian’s other Niece – Zoe Anastassiou 

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How Not to [Suck] at Consulting: Act 2

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Can things be going well when you have to schedule a meeting with your attorney and her baby?

The team is gathering data, observing the client, makings and learning that there are a lot of things that it doesn’t know.

For example, who are the important people that need to be include?

Why is the CEO still in Switzerland?

And why is Henry Kissinger on the audio drama?

The second act of our story on technology consulting.

Cast:

  • Kit, Director of Consulting – Kit Kuksenok
  • Evelyn, the Business Manager – Margaux Amie 
  • Anna the Intern – Sarah Corbyn Woolf
  • Rohit –  Noah Masur
  • Aravinda, the attorney – Sahara Ale
  • Florian Bohne  – Josh LaForce
  • Peter, Jurgen, Henry Kissinger – Ron Bianchi
  • Sonja Pfeiffer, Ida – Debbon Ayer
  • Vinny – Geoffrey Grier
  • Max  – Jake Minevich

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How Not to [Suck] at Consulting: Act I

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We arrive in Hamburg.

Port City.  International City.

World Headquarters of Coffee Logistics.

Things start poorly for the team.  They are tired.  One of there number is perhaps a little drunk.  There are some extra requirements and a dynamic that doesn’t make sense.

The operations manager seems to have an unusual control over affairs and the boss.

The boss?

He’s in Switzerland.

And with that, the story begins.

The first act of our story on technology consulting.

Cast:

  • Kit, Director of Consulting – Kit Kuksenok
  • Evelyn, the Business Manager – Margaux Amie 
  • Anna the Intern – Sarah Corbyn Woolf
  • Direk, Rohit –  Noah Masur
  • Florian Bohne  – Josh LaForce
  • Sonja Pfeiffer, Ida – Debbon Ayer
  • Vinny – Geoffrey Grier
  • Max  – Jake Minevich

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Delivering the Goods

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It’s not the slides.

It’s not the words.

It’s not the clothes you wear.

This doesn’t determine your success.  Or at least it doesn’t determine it very much.

The bigger issue:  What do your clients know?  And when did the learn it?

In the consulting trip to Hamburg, our team is about to deliver its report.  Lots of ideas.  Lots of implications for the future of the client, Bohne Kaffe Logistiks.

But the report has become public.  Or at least parts of it.

And everyone thinks they know what is in it.   More importantly, they think they know what is in it for them.

The measure of success?  Can they communicate the real message.

Tenth episode in a series on the ins and outs of tech consulting.

Cast:

  • Kit, Director of Consulting – Kit Kuksenok
  • Evelyn, the Business Manager – Margaux Amie 
  • Anna the Intern  – Sarah Corbyn Woolf
  • Rohit from IT  – Noah Masur
  • Florian Bohne, Owner BKL – Josh LaForce
  • Sonja, BKL Operations Manager  – Debbon Ayer

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Keeping the Noise Down

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If they wanted the same thing, then the decision would be easy.

But they don’t.

So it isn’t.

Our drama probes the decision making process in this episode.  It uncovers two, maybe three, sharp disagreements.  A split in the family.  An employee with her own agenda.  A consultant trying to do his best and to control the noise of the discussion.

Eighth episode in a series on the ins and outs of tech consulting.

Cast:

  • Evelyn, The Business Manager – Margaux Amie
  • Kit, Director of Consulting – Kit Kuksenok
  • Leena, niece of owner of BKL – Zoe Anastassiou 
  • Rohit from IT – Noah Masur
  • Fritz-Bernard from GCL  – Ron Bianchi
  • Victor, from BKL – Jake Minevich
  • Arndt from Coffee Logistics – Noah Masur
  • Sonja, manager of BKL  – Debbon Ayer
  • Anna the Intern  – Sarah Corbyn Woolf

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Do you Indeed?

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 You don’t, and that”s the point.  

None of know what we are doing when we going into a new organization.  We don’t know the history.  We don’t know the power structure.  Sometimes, we don’t even know the goals.  (And this will lead us to one of the key questions of this series: “Who are Leena and Klara?”)  Occasionally , we don’t even know ourselves. 

Our podcast consulting team has beens starting work in Hamburg.  Anna’s replacing a key staff member and thinking about the future.  Trouble is, she does not know all that the client is thinking and might not know what to do if she did.

Second episode in a series on the ins and outs of tech consulting.

Cast:

  • Kit, Chief Consultant  – Kit Kuksenok
  • Evelyn, The Business Manager – Margaux Amie
  • Anna the intern  – Sarah Corbyn Woolf
  • Dirk, the Tech Guy – Noah Masur
  • Rohit, the Other Tech Guy – Noah Masur
  • Florian, the Client  – Josh LaForce
  • Sonya, the head of operations – Debbon Ayer
  • Vinny, the CTO – Geoffrey Grier

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The Beginning is Chaos: Starting to Consult

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How do you begin a consulting job?

In thunder, lightening or in rain?

It is chaotic at the start. You move to new offices, meet new people and start to appreciate new responsibilities. Our podcast has been hired by a German firm – a logistics provider to the coffee industry – to review their software systems and make recommendations. They arrive on site, after a long flight, and quickly discover that they did not fully appreciate the environment in which they would have to work.

First episode in a series on tech consulting.

Cast:

  • Kit, Chief Consultant  – Kit Kuksenok
  • Evelyn, The Business Manager – Margaux Amie
  • Anna the intern  – Sarah Corbyn Woolf
  • Dirk, the Tech Guy – Noah Masur
  • Florian, the Client  – Josh LaForce
  • Sonya, the head of operations – Debbon Ayer

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Leaving Detroit

hwms.coverartHow do you make decisions about tech companies – especially tech startups?  It’s not as easy, or as straightforward or as rational as we might like to think.  Over the next 7 episodes, we will look at our long term CTO, Vinny, make decisions about his original startup.  

Vinny is making these decisions under duress, which doesn’t help.  His wife died just as he was starting his company.  No one trusts him to make good decisions.  And he’s not sure that he can make them himself.

Cast:

  • Maddie the 8-year-old Entrepreneur – Zoe Anastassiou
  • Vinny the CTO – Geoffrey Grier
  • Curt of SidePocket – Noah Masur
  • Dennis of SidePocket – Jake Minevich
  • Jessie of SidePocket – Sahara Ale

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