When the Client Leaves the Premises

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 You don’t, and that”s the point.  

We have a company. We have a consulting team. And we believe we have a client, though it would seem that the client is not sure that he would have us. Days after the HWMS team arrived at BKL, it’s owner decided to go hiking in the Swiss Alps. It could be the confidence of a secure leader. It could be a brilliant strategy to get a new perspective on the business. It could also be a poor choice by a misguided manager. We take a moment to get the owner’s point of view as he walks with his friends in the Alps.

A short episode to give us a little insight into the challenges of tech consulting.

Cast:

  • Florian, the Client  – Josh LaForce
  • Ida, Friend of Florian  – Debbon Ayer
  • Max, Friend of Florian – Jake Minevich

[18327]

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Do you Indeed?

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 You don’t, and that”s the point.  

None of know what we are doing when we going into a new organization.  We don’t know the history.  We don’t know the power structure.  Sometimes, we don’t even know the goals.  (And this will lead us to one of the key questions of this series: “Who are Leena and Klara?”)  Occasionally , we don’t even know ourselves. 

Our podcast consulting team has beens starting work in Hamburg.  Anna’s replacing a key staff member and thinking about the future.  Trouble is, she does not know all that the client is thinking and might not know what to do if she did.

Second episode in a series on the ins and outs of tech consulting.

Cast:

  • Kit, Chief Consultant  – Kit Kuksenok
  • Evelyn, The Business Manager – Margaux Amie
  • Anna the intern  – Sarah Corbyn Woolf
  • Dirk, the Tech Guy – Noah Masur
  • Rohit, the Other Tech Guy – Noah Masur
  • Florian, the Client  – Josh LaForce
  • Sonya, the head of operations – Debbon Ayer
  • Vinny, the CTO – Geoffrey Grier

[18325]

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The Beginning is Chaos: Starting to Consult

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How do you begin a consulting job?

In thunder, lightening or in rain?

It is chaotic at the start. You move to new offices, meet new people and start to appreciate new responsibilities. Our podcast has been hired by a German firm – a logistics provider to the coffee industry – to review their software systems and make recommendations. They arrive on site, after a long flight, and quickly discover that they did not fully appreciate the environment in which they would have to work.

First episode in a series on tech consulting.

Cast:

  • Kit, Chief Consultant  – Kit Kuksenok
  • Evelyn, The Business Manager – Margaux Amie
  • Anna the intern  – Sarah Corbyn Woolf
  • Dirk, the Tech Guy – Noah Masur
  • Florian, the Client  – Josh LaForce
  • Sonya, the head of operations – Debbon Ayer

[18320]

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An Invited Commentary

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In an invited commentary, the CEO of Embisivile Frien’ addresses the problem of harassment. It is a general problem that needs to be addressed in the tech industry but it is a specific instance that Madison wishes to discuss.

Cast:

  • Vinny, the CTO  – Geoffrey Grier
  • Maddie the CEO if Embisivle Frien’ – Zoe Anastassiou

[18710]

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